Steve is a Senior Sales Executive at Outrank and one of the original members of the team. He plays a key role in maintaining long-term client relationships and supporting recurring revenue across the business.
With a strong focus on retention and consistency, Steve ensures clients remain engaged, supported and aligned over time. His approach contributes to stable revenue and long-term account value, making him an important part of Outrank’s commercial foundation.
Steve brings years of experience working closely with clients, managing relationships and supporting businesses as they grow. Having been part of Outrank since the early days, he has played a role in building the client base and maintaining long-term partnerships.
He has developed a strong Direct Debit book, with many clients staying with him over an extended period. His approach focuses on reliability, clear communication and ensuring clients feel supported at every stage.
Steve’s experience allows him to contribute to both retention and ongoing account value, supporting the long-term stability of the business.
Steve operates within Outrank’s structured commercial environment, managing his client base through defined processes, regular communication and consistent account handling.
He works closely with the delivery team to ensure client expectations are aligned with performance, contributing to a stable and scalable retention model.
Outside of work, Steve enjoys spending time with his family and is a proud granddad. He values switching off and making the most of his downtime, often spending time away in the caravan with his dogs or enjoying weekends with loved ones.
His grounded and steady approach carries into his role, helping him build strong, lasting relationships with both clients and the team.
Key contributor to client retention and recurring revenue.
Builds long-term, trusted client relationships.
Consistent and reliable in account management.
Supports stability and predictability across the business.
Brings experience and a steady presence to the team.